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State, County & City Government
Consumer Protection Offices

... Continued From Previous Page

Delaware
State Offices

Olha N.M. Rybakoff, Deputy Attorney General
Consumer Protection Unit
Director, Consumer Protection Division
Department of Justice
820 North French Street
5th Floor
Wilmington, DE 19801
302-577-8600
Toll free in DE: 1-800-220-5424
Fax: 302-577-3090
Web site: www.state.de.us/attgen/consumer.htm

Eugene M. Hall, Director
Fraud and Consumer Protection Division
Office of the Attorney General
820 North French Street
5th Floor
Wilmington, DE 19801
302-577-8600
Toll free in DE: 1-800-220-5424
Fax: 302-577-3090
Web site: www.state.de.us/attgen/consumer.htm

District of Columbia
District of Columbia Offices

Bennett Rushkoff, Senior Counsel
Office of the Corporation Counsel
441 4th Street NW
Suite 450-N
Washington, DC 20001
202-442-9828 (consumer hotline)
Fax: 202-727-6546

Florida
State Offices

Jack Norris, Chief of Multi-State Litigation
Consumer Litigation Section
110 SE 6th Street
Fort Lauderdale, FL 33301
954-712-4600
Fax: 954-712-4706

Cecile Dykas, Assistant Deputy Attorney General
Economic Crimes Division
Office of the Attorney General
110 SE 6th Street
Republic Tower, 10th Floor
Fort Lauderdale, FL 33301
954-712-4600
Fax: 954-712-4658
Web site: www.legal.firn.edu

James Kelly, Director of Division Consumer Services
Department of Agriculture & Consumer Services
407 South Calhoun Street
Mayo Building 2nd Floor
Tallahassee, FL 32399-0800
850-922-2966
Toll free in FL: 1-800-435-7352
Fax: 850-487-4177
Web site: www.fl-ag.com
County Offices

Sheryl Lord, Director
Pinellas County Office of Consumer Protection
14250 49th Street North
2nd Floor
Clearwater, FL 33762
727-464-6200
TDD/TTY: 727-464-6088
Fax: 727-464-6129
Web site: www.co.pinellas.fl.us/bcc

Mona Fandel, Director
Broward County Consumer Affairs Division
115 South Andrews Avenue
Annex Room A460
Fort Lauderdale, FL 33301
954-765-5350, ext. 232
Fax: 954-765-5309
E-mail: mfandel@co.broward.fl.us
Web site: www.co.broward.fl.us

Sheila Rushton, Director
Consumer Services Department
Miami-Dade County
140 West Flagler Street
Suite 903
Miami, FL 33130
305-375-3677 (Consumer Hotline)
TDD/TTY: 305-375-4177
Fax: 305-375-4120
E-mail: consumer@co.miami-dade.fl.us
Web site: www.co.miami-dade.fl.us/csd

Frederic Kerstein, Chief
Dade County Economic Crime Unit
Office of the State Attorney
1350 NW 12th Avenue
5th Floor, Graham Building
Miami, FL 33136-2111
305-547-0671
Fax: 305-547-0717
E-mail: kerstef@sall.state.fl.us

Carol A. McCarthy, Investigator
Pasco County Consumer Affairs Division
7530 Little Road
New Port Richey, FL 34654
727-847-8110
352-521-5179
Fax: 727-847-8969

Carlos J. Morales, Chief Investigator
Orange County Consumer Fraud Unit
415 North Orange Avenue
P.O. Box 1673
Orlando, FL 32802
407-836-2490
Fax: 407-836-2376
E-mail: fraudhelp@circuit9.org
Web site: www.onetgov.net

Frank Harber, Manager
Consumer Protection Unit
Hillsborough County Commerce Dept.
8900 N. Armenia Ave., Ste 222
Tampa, FL 33604-1067
813-903-3430
Fax: 813-903-3432
Web site: www.hillsboroughcounty.org

Dennis Moore, Director
Palm Beach County Division of Consumer Affairs
50 South Military Trail, Suite 201
West Palm Beach, FL 33415
561-233-4820
Toll free: 1-800-930-5124 (Palm Beach County)
Fax: 561-233-4838
E-mail: consumer@co.palm-beach.fl.us
City Offices

Helen Ridley, Chief of Consumer Affairs
City of Jacksonville Division of Consumer Affairs
St. James Building
117 West Duval Street, Suite M-100
Jacksonville, FL 32202
904-630-3467
Fax: 904-630-3458
Web site: www.coj.net/pub/consumer/consumer.htm

Katherine Bryant, Department Secretary
Lauderhill Consumer Protection Board
1176 NW 42nd Way
Lauderhill, FL 33313
954-321-2456 (Lauderhill residents only)

Georgia
State Offices

Barry Reid, Administrator
Governor's Office of Consumer Affairs
2 Martin Luther King, Jr. Drive
Suite 356
Atlanta, GA 30334
404-651-8600
Toll free in GA (outside Atlanta area): 1-800-869-1123
Fax: 404-651-9018
Web site: www2.state.ga.us/gaoca

Hawaii
State Offices

Gene Murayama, Investigator
Office of Consumer Protection
Department of Commerce and Consumer Affairs
345 Kekuananoa Street Room 12
Hilo, HI 96720
808-933-0910
Fax: 808-933-8845

Stephen Levens, Acting Executive Director
Office of Consumer Protection
Department of Commerce and Consumer Affairs
235 South Beretania Street
Room 801
Honolulu, HI 96813
808-586-2636
Fax: 808-586-2640

Janice Jarman, Investigator
Office of Consumer Protection
Dept of Commerce and Consumer Affairs
1063 L Main Street Ste C-216
Wailuku, Maui, HI 96793
808-984-8244
Fax: 808-243-5807
Web site: www.state.hi.us/dcca/

Idaho
State Offices

Brett De Lange, Deputy Attorney General
Consumer Protection Unit
Idaho Attorney General's Office
650 West State Street
Boise, ID 83720-0010
208-334-2424
Toll free in ID: 1-800-432-3545
Fax: 208-334-2830
Web site: www.state.id.us/ag

Illinois
State Offices

Office of the Attorney General
1001 East Main Street
Carbondale, IL 62901
618-529-6400
Toll free in IL: 1-800-243-0607 (consumer hotline serving southern Illinois)
TDD: 618-529-0607
Fax: 618-529-6416

Patricia Kelly, Chief
Consumer Protection Division of the Attorney General Office
100 West Randolph
12th Floor
Chicago, IL 60601
312-814-3000
TDD: 312-793-2852
Fax: 312-814-2593

Charles Fergus, Bureau Chief
Consumer Fraud Bureau
100 West Randolph
12th Floor
Chicago, IL 60601
312-814-3580
Toll free in IL: 1-800-386-5438
TDD: 312-814-3374
Fax: 312-814-2593
Web site: www.ag.state.il.us

Governor's Office of Citizens Assistance
222 South College Room 106
Springfield, IL 62706
217-782-0244
Toll free in IL: 1-800-642-3112
Fax: 217-524-4049
E-mail: governor@state.il.us
County Offices

Sophia Lopez, Supervisor
Cook County State Attorney's Office
Consumer Fraud Division
69 West Washington
Suite 700
Chicago, IL 60091
312-603-8700

William Haine, State's Attorney
Madison County Office of State's Attorney
157 North Main Street, Suite 402
Edwardsville, IL 62025
618-692-6280
Fax: 618-656-7312

Deborah Hagan, Bureau Chief of Consumer Fraud
Department of Consumer Affairs serving Central Illinois
Office of the Attorney General
500 South Second Street
Springfield, IL 62706
217-782-1090
Toll free in IL: 1-800-243-0618
217-785-2771
Fax: 217-782-1097
E-mail: agconsmr@mail.state.il.us
Web site: www.ag.state.il.us
City Offices

Caroline Shoenberger, Commissioner
Chicago Department of Consumer Services
121 North LaSalle Street
Room 808
Chicago, IL 60602
312-744-4006
TDD: 312-744-9385
Fax: 312-744-9089
Web site: www.ci.chi.il.us/ConsumerServices/

Sharon Carter, Administrator
Consumer Protection Office
City of Des Plaines
1420 Miner Street
Des Plaines, IL 60016
847-391-5006
Fax: 847-391-5378

Indiana
State Offices

Barbara L. Cook Crawford, Chief Counsel and Director
Consumer Protection Division
Office of the Attorney General
Indiana Government Center South
402 West Washington Street, 5th Floor
Indianapolis, IN 46204
317-232-6330
Toll free in IN: 1-800-382-5516
Fax: 317-233-4393
E-mail: inattgn@atg.state.in.us
Web site: www.ai.org/hoosieradvocate
County Offices

Scott Newman, Marion County Prosecuting Attorney
Marrion County Prosecuting Attorney's Office
560 City-County Building
200 East Washington Street
Indianapolis, IN 46204-3363
317-327-3892
TDD/TTY: 317-327-5186
Fax: 317-327-5409
Web site: www.indygov.org

Iowa
State Offices

William Brauch, Assistant Attorney General
Consumer Protection Division
Office of the Attorney General
1300 East Walnut Street, 2nd Floor
Des Moines, IA 50319
515-281-5926
Fax: 515-281-6771
E-mail: consumer@ag.state.ia.us
Web site: www.state.ia.us/government/ag/consumer.html

Kansas
State Offices

C. Steven Rarrick, Deputy Attorney General
Consumer Protection Division
Office of the Attorney General
120 SW 10th
4th Floor
Topeka, KS 66612-1597
785-296-3751
Toll free in KS: 1-800-432-2310
TDD/TTY: 785-291-3767
Fax: 785-291-3699
E-mail: cprotect@ksag.org
Web site: www.ink.org/public/ksag

Office of the District Attorney
Consumer Fraud & Economic Crime Division
535 North Main
Wichita, KS 672033747
316-383-7921
Toll free in KS: 1-800-432-2310
Fax: 316-383-4669

Kentucy
State Offices

Todd Leatherman, Director
Consumer Protection Division
Office of the Attorney General
1024 Capital Center Drive
Frankfort, KY 40601
502-696-5389
Toll free in KY: 1-888-432-9257
Fax: 502-573-8317
E-mail: attorney.general@law.state.ky.us
Web site: www.law.state.ky.us/cp

Robert Winlock, Administrator
Consumer Protection Division
Office of the Attorney General
9001 Shelbyville Road
Suite 3
Louisville, KY 40222
Fax: 502-425-9406

Louisiana
State Offices

Isabel Wingerter, Chief
Consumer Protection Section
Office of the Attorney General
301 Main Street Suite 1250
Baton Rouge, LA 70801
225-342-9639
Toll free nationwide: 1-800-351-4889
Fax: 225-342-9637
Web site: www.laag.com
County Offices

Consumer Protection Division
Jefferson Parish District Attorney
200 Derbigny Street
5th Floor Courthouse Annex
Gretna, LA 70053
504-368-1020
Fax: 504-368-4562

Maine
State Offices

Maine Attorney General's Consumer Mediation Sevice
6 State House Station
Augusta, ME 04333
207-626-8800
Web site: www.state.me.us/ag

William Lund, Director
Office of Consumer Credit Regulation
35 State House Station
Augusta, ME 04333-0035
207-624-8527
Toll free in ME: 1-800-332-8529
TDD/TTY: 207-624-8563
Web site: www.mainecreditreg.org

Francis Ackerman, Acting Division Chief
Public Protection Division
Office of the Attorney General
6 State House Station
Augusta, ME 04333
207-626-8849

Maryland
State Offices

William Leibovici, Chief
Consumer Protection Division
Office of the Attorney General
200 Saint Paul Place
16th Floor
Baltimore, MD 21202-2021
410-528-8662 (consumer complaint hotline)
410-576-6550 (consumer information)
TDD: 410-576-06372 (Maryland only)
Fax: 410-576-7040
E-mail: consumer@oag.state.md.us
Web site: www.oag.state.md.us/consumer

Charles D Schaub, Manager
Business Licensing & Consumer Service
Motor Vehicle Administration
6601 Ritchie Highway, NE
Glen Burnie, MD 21062
410-768-7248
Fax: 410-768-7602
Regional Offices

Larry Munson, Administrator
Maryland Attorney Generals' Office
Consumer Protection Division
138 East Antietam St, Ste 210
Hagerstown, MD 21740-5684
301-791-4780
410-576-6372
Fax: 301-791-7178

Emalu Myer, Consumer Affairs Specialist
Eastern Shore Branch Office
Consumer Protection Division
Office of the Attorney General
201 Baptist Street
Suite 30
Salisbury, MD 21801-4976
410-543-6620
Fax: 410-543-6642
Web site: www.oag.state.md.us
County Offices

Stephen Hannan, Administrator
Howard County Office of Consumer Affairs
6751 Columbia Gateway Drive
Columbia, MD 21046
410-313-6420
Fax: 410-313-6453
E-mail: shannon@co.ho.md.us

George Rose, Division Chief
Montgomery County Division of Consumer Affairs
100 Maryland Avenue
Suite 330
Rockville, MD 20850
240-777-3636
TDD: 240-777-3679
Fax: 240-777-3768
Web site: www.co.mo.md.us/hca

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